Returns & Exchanges
At Zero9 Holsters, we stand behind the quality of our gear and offer a 30-day hassle-free return window for all unused products in their original packaging. We want to ensure your tactical fashion and carry solutions meet your exact specifications and performance needs.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product shows no signs of wear or field use.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our warehouse team inspects the returned gear, your refund or exchange will be processed within 5-7 business days to your original payment method.